Shipping policy
🇸🇬 Singapore (Local Orders)
Processing Time
Orders are processed within 1–2 working days.
Delivery Time
Once dispatched, orders typically arrive within 1–2 working days via SingPost.
Shipping Options
1. Standard Mail (Free)
- Sent via SingPost Normal Mail (Untracked).
- Delivery: ~1–2 working days after dispatch.
2. Tracked Mail (Paid Option)
- Sent via Tracked delivery service.
- Tracking details will be provided upon dispatch.
- Delivery: ~1–2 working days after dispatch.
Important Notes
- Standard mail (free) does not include tracking and is not guaranteed.
- For added security, we recommend selecting the tracked option.
- Once your order has been dispatched, it is under the care of SingPost.
🌍 International Orders
Processing Time
Orders are processed within 1–2 working days.
Delivery Time
International delivery typically takes 5–15 working days, depending on the destination and customs processing.
Shipping Method
- All international orders are sent via tracked shipping.
- Shipping fees are calculated at checkout.
Important Notes
- Delivery times may vary due to customs clearance, local postal services, or peak periods.
- Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
- Once an order has been dispatched, it is considered fulfilled and under the responsibility of the shipping provider.